[1]胡利军,庄科旻,杨 豪,等.基于 ITIL 的气象信息管理研究和应用[J].计算机技术与发展,2019,29(07):175-178.[doi:10. 3969 / j. issn. 1673-629X. 2019. 07. 035]
　HU Li-jun,ZHUANG Ke-min,YANG Hao,et al.Research and Application of Meteorological Information Management Based on ITIL[J].,2019,29(07):175-178.[doi:10. 3969 / j. issn. 1673-629X. 2019. 07. 035]
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基于 ITIL 的气象信息管理研究和应用()
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《计算机技术与发展》[ISSN:1006-6977/CN:61-1281/TN]

卷:
29
期数:
2019年07期
页码:
175-178
栏目:
应用开发研究
出版日期:
2019-07-10

文章信息/Info

Title:
Research and Application of Meteorological Information Management Based on ITIL
文章编号:
1673-629X(2019)07-0175-04
作者:
胡利军; 庄科旻; 杨 豪; 黄思源
宁波市气象网络与装备保障中心,浙江 宁波 315012
Author(s):
HU Li-jun; ZHUANG Ke-min; YANG Hao; HUANG Si-yuan
Ningbo Meteorological Network and Equipment Support Center,Ningbo 315012,China
关键词:
信息技术基础架构库; 信息管理; 规范化; 流程化; 信息安全
Keywords:
ITIL; information management; standardization; process; information security
分类号:
TP315
DOI:
10. 3969 / j. issn. 1673-629X. 2019. 07. 035
摘要:
随着气象业务的不断发展,信息基础设施、现代化设备、业务系统不断升级、完善、优化,系统运维和服务能力要求也随之不断提高,为解决原有 IT 运维管理运行效率低下、用户满意度不高的弊端,在气象业务 IT 运维管理中引入 ITIL(信息技术基础架构库)规范。 基于 ITIL 开发业务管理系统,制定相关的业务处理流程,加强日常服务管理,实现服务管理的流程化和规范化,提高 IT 运维人员服务水平。 在做好日常 IT 服务管理的基础上,开展基于 ITIL 网络信息安全管理方面的研究工作,进一步提高安全防护水平,增强安全管理能力。 系统投入业务使用后,有效地提高了业务运维效率、服务管理能力,保障了系统的安全性和可靠性,提高了用户的满意度,在做到业务留痕的同时,建立了信息管理数据库。
Abstract:
With the development of meteorological business, IT infrastructure, modernization equipments, and business systems are continuously upgraded, improved, and optimized. Thus the requirements of system maintenance and service capability are also continuously improved. To improve the IT maintenance efficiency and users’ satisfaction, the ITIL (information technology infrastructure library) is introduced in business management. We develop business management system based on the ITIL,formulate relevant business process,strengthen daily service management,realize the process and standardization of service management,and also improve the service level of IT maintenance personnel. Meanwhile,on the basis of daily IT service management,network information security management based on ITIL is carried out to further improve the level of security protection and enhance security management capabilities. After the system is put into use,it effectively improves the maintenance efficiency,standardizes the service level,ensures its security and reliability,and improves the users’ satisfaction. At the same time,we record the relevant operations and establish the information management database.

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更新日期/Last Update: 2019-07-10