[1]戴琳,张悦,韦玉,等. 基于 WEKA 平台的移动客户流量消费分析[J].计算机技术与发展,2016,26(01):115-118.
 DAI Lin,ZHANG Yue,WEI Yu,et al. Analysis of Mobile Customer Traffic Consumption Based on WEKA Platform[J].,2016,26(01):115-118.
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 基于 WEKA 平台的移动客户流量消费分析()
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《计算机技术与发展》[ISSN:1006-6977/CN:61-1281/TN]

卷:
26
期数:
2016年01期
页码:
115-118
栏目:
应用开发研究
出版日期:
2016-01-10

文章信息/Info

Title:
 Analysis of Mobile Customer Traffic Consumption Based on WEKA Platform
文章编号:
1673-629X(2016)01-0115-04
作者:
 戴琳张悦韦玉景子倩张沫宫婧
 南京邮电大学 理学院
Author(s):
 DAI LinZHANG YueWEI YuJING Zi-qianZHANG MGONG Jing
关键词:
 移动客户流量消费WEKA 决策树分类预测精确营销
Keywords:
 mobile customer traffic consumptionWEKAdecision treeclassification predictionprecise marketing
分类号:
TP39
文献标志码:
A
摘要:
 随着移动互联网的飞速发展,手机网民规模迅速扩张,作为移动互联网关键环节的中国移动正面临着这一机遇与挑战;如何根据用户的业务使用情况,对移动客户流量消费进行分析是增加业务收入、提高用户满意度的重要研究课题。文中主要研究了基于 WEKA 平台的移动客户流量消费分析。首先,进行客户群与客户发展趋势的细分,对用户业务数据进行特征选择、数据清洗以及数据类型转换的预处理。其次,以客户群作为添加属性,以客户发展趋势作为目标属性,基于 WEKA 平台的决策树算法对预处理后的业务数据进行分析,建立手机上网用户的决策树模型。最后,根据移动公司提供的2万条客户业务数据对模型进行验证。结果表明,当样本数在10000至20000时,模型有很好的分类预测效果,能够挖掘出潜在的高流量用户,从而达到精确营销的目的。
Abstract:
 With the rapid development of mobile Internet,mobile Internet users scale expands rapidly,the China mobile,as the key link of the mobile Internet,is facing the opportunities and challenges. How to analyze the mobile client traffic consumption according to the user’ s business is important research subject to increase revenue and improve customer satisfaction. The analysis of the mobile customer traffic consumption based on WEKA platform is studied. Firstly,subdivide the development trend of customer base and customer,selecting the user business data feature,cleaning the data and converting the data types. Secondly,adding customers as property,development trend of the customer as the target attribute,analyze business data after pretreatment based on the decision tree algorithm on WEKA platform,mo-bile Internet users of the decision tree model is established. Lastly,verify this model according to the mobile 20 000 customer business da-ta provided by the company. The results show that the model has good classification prediction effect when the number of samples is from 10 000 to 15 000,able to dig out the potential high flow users so as to achieve the purpose of precise marketing.

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更新日期/Last Update: 2016-04-13